Case Studies
FAQ
What functionality does GW-Unify offer?
What version of Novell GroupWise is required?
What version of Cisco Unity is required?
What are the hardware requirements?
How can GW-Unify be tested in my environment?
What administrative features are available in
GW-Unify?
Does GroupWise replace the Unity message store?
Does GW-Unify interface with Call Manager?
Does GW-Unify require Cisco's Call Manager?
Has this product been verified in a lab by Cisco?
What is the cost model for GW-Unify?
How can I fax with GW-Unify?
What is the Cisco Client
Access License for GW-Unify?
What functionality does GW-Unify offer?
GW-Unify converts voice mail into e-mail that is routed to the
appropriate GroupWise account. Voice messages become correspondence that can be
retrieved from a single interface accessible through the Web, PDA, and PC, in
addition to a Cisco IP desktop phone or PC soft phone application. The message
status (unread vs. read or deleted) is synchronized. Now messages are handled
once. Using the functionality of GroupWise, voice messages can then be indexed,
stored, organized, archived, and combined with other electronic attachments
including faxes and forwarded to others via e-mail.
What version of Novell GroupWise is required?
Novell GroupWise 6.5 or higher.
What version of Cisco Unity is
required?
Cisco Unity 3.2 or higher.
What are the hardware requirements?
GW-Unify does not require any additional server resources beyond the
standard requirements for the Cisco Unity Exchange Server.
How can GW-Unify be tested in my environment?
GW-Unify can be tested using either Voicemail Only or the Unified
Messaging versions of Unity. You can request a free limited time trial version
of GW-Unify via the online request form at www.gwunify.com. How easy is the
installation process? Most installations can be completed in less than one hour
using the automated installation tool provided as part of the installation
package.
What administrative features are available in GW-Unify?
GW-Unify includes an administrative tool to add and delete users. What
is the performance impact of GW-Unify on the servers? GW-Unify is a
lightweight, small foot print application that adds minimal load to the
Exchange and GroupWise servers.
Does GroupWise replace the Unity message store?
No. Unity continues to use Exchange to store voicemail messages.
GW-Unify creates copies of voicemail messages in GroupWise. If you delete a
message you intended to store, you can retrieve it from the GroupWise deleted
items folder.
Does GW-Unify interface with Call Manager?
No. The Connector only interfaces with Unity, further protecting the
integrity of your phone system.
Does GW-Unify require Cisco's Call Manager?
No. It integrates with any phone system that utilizes Cisco's Unity
for voicemail.
Has this product been verified in a lab by Cisco?
Yes, GW-Unify has been tested as a Cisco Compatible product. In December of 2004, ALI sent GW Unify to Cisco's own testing labs in Raleigh, NC where it was tested using the same protocols as Cisco uses for their own products. This involved running up to 7500 users with a transaction a second over a 72 hour period. Upon successful completion of that test where GW Unify not only met but exceeded Cisco's performance requirements, it became an officially designated Cisco Compatible Product and is now listed in their third party directory on their website. Please click here to see the testing verification at Cisco.
What is the cost model for GW-Unify?
The cost model contains two components: _ One-time, per seat licensing
purchase _ Annual, per seat, service and maintenance program (optional, but
required to receive upgrades.)
How can I fax with GW-Unify?
For more information on faxing with Cisco Unity please refer to the
following:
Unity IP Fax Outbound Gateway Configuration Example
Here
Unity IP Fax Inbound Gateway Configuration Example
Here
Integrating a Fax Server with Cisco Unity
Here
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